Canadian & HiFi

[tawwwd]

It's about support, read the forum a bit, look at the myriad instances of customer support that you just won't get from big box stores.
But hey, if you like corporate America and all that goes with that, well...that's your choice.

I dont think corporate america has anything to do with this. BRD and KMPH are not walmart or amazon lol

I have a US billing address I could of bought from BRD anyway, but i try to support local as much as possible....sometimes its hard to justify when a retailers COST in canada is more then i can get something from the US + shipping and duty/exchange


As for Alex customer support Ill vouch for that.. Anytime I've emailed hes replied within minutes. Pretty helpful when I bought the ALP in the first place.

[BestRadarDetectors]

I dont think corporate america has anything to do with this. BRD and KMPH are not walmart or amazon lol

I have a US billing address I could of bought from BRD anyway, but i try to support local as much as possible....sometimes its hard to justify when a retailers COST in canada is more then i can get something from the US + shipping and duty/exchange


As for Alex customer support Ill vouch for that.. Anytime I've emailed hes replied within minutes. Pretty helpful when I bought the ALP in the first place.

In the end that is all that matters. If you are in the US buy from the US, If you are in Canada buy from Canada. As I mentioned earlier I made really nothing on these units and really did it to show everyone in the US that took a chance on the ALP when not much info was out there in the beginning that I appreciate their early adoption. You cant expect dealers to offer products at no cost and I should have done it privately for my customers instead of letting it get out there. You cant be upset with another dealer because they do not want to give something away. You have to remember that AL was new to the US market so it was difficult for early adopters to take the chance on us. In Canada they have been selling there for many years and the switch was much easier out there for the dealers.

[FJR1300]

I dont think corporate america has anything to do with this. BRD and KMPH are not walmart or amazon lol

Apologies for not being clear in what I was getting at; personalized service is worth paying a little extra for, especially with this product as it is continually changing.
Plus, I dislike most large cap corps in general due to their lobbying power, just a personal peeve that I should have kept to myself, no worries though.