Alp uk?

[awj223]

Glad it all worked out for you. Problem you were having is generic emails sent to the info emails gets routed to the closest distributor based on your location (IP Address Etc.) once you sent an email directly to AL Croatia they were able to see it and respond.

Hopefully they fix this problem. It should explicitly ask your location; what if you're using a VPN?

[Fast n Frivolous]

Glad it all worked out for you. Problem you were having is generic emails sent to the info emails gets routed to the closest distributor based on your location (IP Address Etc.) once you sent an email directly to AL Croatia they were able to see it and respond.

So another black mark against the UK muppets.

AL would be wise to CC/BCC themselves into these emails and monitor whether they are responded to.

Clearly AL is being let down by other people's' shoddy CS but they can affect it by taking more interest in what their distributors are doing.

[Fast n Frivolous]

Today my BT v2 module arrived from AL homebase.

Fantastic service from Iva, bravo.

And another opportunity to thank Tom for sorting me out with her email. Top man.

[curmudgeon]

This thread is a good reminder to those of us in the USA and Canada how fortunate we are with our distributors (BRD & KMPH)

[Fast n Frivolous]

Absolutely.

It's also a very important reminder to AL themselves that having a great product is one thing, having a reseller that knows their onions is quite something else.

Without a talented reseller, those well designed products won't leave the shelves.

Reminds me of the early days of LI. I bought mine direct from Ivan as Elvis was a complete fucking tool. As soon as Cliff took over, LI blossomed.

[V8MBO]

Hi Guys,

Sorry i have been away thus out of the loop, Can you please let me in on the secret e mail Addy so i too can buy the wonderful jammers get the service the UK IDIOT dealer lacks!!

Thanks to all for the help sorting this out.

[V8MBO]

Thanks Andy!! have sent an email, I was looking at a Stinger VIP but sore expensive : )