Quote Originally Posted by BestRadarDetectors View Post
Glad it all worked out for you. Problem you were having is generic emails sent to the info emails gets routed to the closest distributor based on your location (IP Address Etc.) once you sent an email directly to AL Croatia they were able to see it and respond.
So another black mark against the UK muppets.

AL would be wise to CC/BCC themselves into these emails and monitor whether they are responded to.

Clearly AL is being let down by other people's' shoddy CS but they can affect it by taking more interest in what their distributors are doing.