BT Module Issue

[slytek]

I've been trying to get a hold of Tom from BestRadarDetectors but he is not responding to my emails, so i figured ill try it here:
My BT module will not allow me to update firmware from ALP Connect app. It tells me that i have older BT module and to update to new one. However, i purchased everything from Tom on 6/26/2015 AND i was able to update to 5.1.4 using BT module and Nexus 6 just fine.
I loaded 5.2.1 using USB Stick the other day as there was no other way to do it. So this brings up a question, is my BT module just went bad or it is OLD but why would it let me load 5.1.4 using it? Besides this issue everything is working fine.

[BestRadarDetectors]

I've been trying to get a hold of Tom from BestRadarDetectors but he is not responding to my emails, so i figured ill try it here:
My BT module will not allow me to update firmware from ALP Connect app. It tells me that i have older BT module and to update to new one. However, i purchased everything from Tom on 6/26/2015 AND i was able to update to 5.1.4 using BT module and Nexus 6 just fine.
I loaded 5.2.1 using USB Stick the other day as there was no other way to do it. So this brings up a question, is my BT module just went bad or it is OLD but why would it let me load 5.1.4 using it? Besides this issue everything is working fine.

You could call us and get an answer on the spot. Most likely its because your phone has been upgraded to Android 6.0 and there is an issue with the new Android 6.0 upgrade that prevents ALP Connect from updating via BT.

[slytek]

well that explains it. previous BT upgrade worked because i was still on android 5 and last one i tried im at 6. is there reason why you never replied via email? is PM on this forum better option for you?

[BestRadarDetectors]

well that explains it. previous BT upgrade worked because i was still on android 5 and last one i tried im at 6. is there reason why you never replied via email? is PM on this forum better option for you?

Its best to PM if you need me.. My inbox currently has 29,016 emails and I might have missed it.