My ALP died today

[bobby35ny]

My ALP was running fine for about 8 months, updated the FW and VoicePack today and update went fine. About 4 hours later its dead. Checked the power and ground and its fine.
Where do I send it for repair?
-Bobby

[Salty]

My ALP was running fine for about 8 months, updated the FW and VoicePack today and update went fine. About 4 hours later its dead. Checked the power and ground and its fine.
Where do I send it for repair?
-Bobby

Contact bestradardetectors here via pm.

[bobby35ny]

How do I know if its the CPU or the Controller head?
-Bobby

[Nanook]

Yup mine also croaked this week after about 16 months

[bobby35ny]

I don't have enough rights on here to see much, nevermind send a PM to him.
-Bobby

[64pvolvo1800]

Watch out for heat guys. These boys produce heat and you dont want to trap it. I think that might have killed my first cpu

[hitechrr]

I find that it is best to do a factory reset before the update. I had 2 units 2 years ago do bad. They say that cheap flash drive cause it. My new unit with ser# starting with 4 has worked fine for over a year. The 2 that had a problem had a ser# starting with 2.

[BestRadarDetectors]

My ALP was running fine for about 8 months, updated the FW and VoicePack today and update went fine. About 4 hours later its dead. Checked the power and ground and its fine.
Where do I send it for repair?
-Bobby

Contact the dealer you purchased it from and they will assist with getting your unit replaced under the 2 year warranty.

[BestRadarDetectors]

I find that it is best to do a factory reset before the update. I had 2 units 2 years ago do bad. They say that cheap flash drive cause it. My new unit with ser# starting with 4 has worked fine for over a year. The 2 that had a problem had a ser# starting with 2.

Many improvements have gone into the update progress to test and analyze the drive before the file transfers and even after the firmware is transferred the ALP tests the transfer to prevent those early corrupt firmware transfers.