New AL Priority 2 Sensor, Wont Update Firmware?

[RedRocket]

RedRocket, i understand, and i've done that. ive tried 14 USB drives in the past 3 days, different mfgs, models, sizes, USB specs, and so forth.- There you go, wrongly assuming what/how I was going to suggest you & I try to walk thru your issues.

in the end, the unit was swapped out and the one i have installed now works fine.- (HALLELUJAH !) i see that you and everyone else is saying i needed to try different usb drives,- (nooo, another incorrect assumption on your part) and see what steps, and i figured you all would assume i'm an idiot,- (that's a rather broad indictment...speaking for myself,I DIDN'T) which is why i posted a video. unfortunately, no one was really helpful despite me stating facts and what my process for fault isolation was. documentation is sparse for these units unfortunately. BRD represents these products for the USA and is therefore responsible for their support, which he told me in the end he was willing to take care of the issue via a phone call.

It appears your problems began w/ the Installer, then compounded by neither of you Registering the Control Box as required, which beget the missteps afterwards.
I'll go out on a limb w/ an assumption...I'll bet you never read any of the Stickies for "install,how-to,problem resolution" Threads which contain a wealth of info to avoid self-inflicted problems.