Quote Originally Posted by BestRadarDetectors View Post
Alek should not have let you leave the shop with the system not working and all dealers should stock additional parts if problems arise. He should have swapped the CPU for you. Everything is activated and good on our end, Have him contact us if he does not have a new CPU to swap for you..
ok, ive just sent him an email, but i think you're missing the point.

i'm moving to texas. tonight. i'm leaving the area with my car. how is aleks supposed to fix the problem and troubleshoot with me over 1000 miles away? you sold the product, i'm asking you for help and to support your product. at the end of the day, i may just end up having to call american express and they can take care of it for me, but i prefer to have your product in my car, so again, i'm asking for your help.