Replacement head connector

[BestRadarDetectors]

Yikes! You mean doesn't alert you that anything's wrong, and doesn't respond either?

The cable was damaged during the install by the installer. This is a fault we see when installers pull hard on the telco connector and try to squeeze the connector though a hole that is too small. This type of damage will result in errors but until the new head is installed and a factory reset is run to tell the ALP to memorize the new configuration it will not alert to an issue on a port that was not listed as active again.

[Vortex]

Yikes! You mean doesn't alert you that anything's wrong, and doesn't respond either?

Just went out to go show the issue on video and now the unit is responding properly with the new head and the old existing cable. Interesting.

Either way, it does appear to be an issue due to damage from the installation. My installer is going to be redoing everything for me free of charge due to the issue.

[BestRadarDetectors]

I am fairly certain that your damaged connector most likely damaged the head. In any case glad we got to the bottom of it and you are good to go now.