ALP BT Module Bug

[dukes]

Have a buddy who has a ALP system (fully up to date with all firmware and settings) who is having an issue with his ALP system. It seems that his BT module will not connect unless he swaps the BT module for the control module and then back to the BT module. Strange little bug but I thought I would ask to see if there were any solutions to this issue.

Thanks!

[Antilaser]

Hi there, sounds like an AL dealer service should check out his install. There is the RJ45 A/B switch box (one from ebay) that can switch between wired control set and BT module fast but that does not sound like a proper solution for his problem.

[kimberdan]

are you using the switch or unplugging one and plugging the other?

[dukes]

Yeah hes checking with the dealer. Hes not using the switch, hes having to manually swap the RG45 cables. We placed an order for the switch, but like you said, that's not a proper solution to the issue.

[BestRadarDetectors]

There is no bug. The unit is not designed to switch back and forth if using the network switch. When you switch connection you need to turn the power button back on.

Sent from my SCH-I605 using Tapatalk

[BestRadarDetectors]

Hi there, sounds like an AL dealer service should check out his install. There is the RJ45 A/B switch box (one from ebay) that can switch between wired control set and BT module fast but that does not sound like a proper solution for his problem.

The problem is they are not turning it off and then turning it back on when they are switching using that $4 network switch.

[radargeek]

He's not using a switch. It sounds like he has the BT module connected and it won't connect to the app unless he switches to the regular control set and back.

If it were a power-cycling issue, it shouldn't be a problem when just the BT module is connected, right?

Does he have the ALP connected to a switched circuit in the car, so power is cut when the ignition is off?

[Mirage]

He's not using a switch. It sounds like he has the BT module connected and it won't connect to the app unless he switches to the regular control set and back.

If it were a power-cycling issue, it shouldn't be a problem when just the BT module is connected, right?

Does he have the ALP connected to a switched circuit in the car, so power is cut when the ignition is off?

You do need it connected to a switched power source, but shouldn't matter as the ALP goes through a startup process before connecting the BT. Instead of switching back to the control module, try going to the connect screen and pressing the power on your BT serial number.

[kimberdan]

Dukes, I don't know as much as most of these guys do, But I will try to see if we can get you a solution to this, If you are in the car with power running to the ALP CPU with the B/T connected what does it do? nothing?
I just want to be clear with the issue you are having, What does it do when you run power to ALP CPU with the B/T Mod installed and the App running on the phone?.
Try this, turn the ALP on and wait for the LED to finish blinking, when it does turn the app on, on your phone and listen for a bleep, does it make this sound?

[dukes]

He's on a switched Ignition on power source. The issue is when it starts up it will not connect to his phone via the BT Module unless he unplugs his BT Module and then plugs in his control module and then re-plugs his BT Module. Its like the BT module is unresponsive till that point. He has tried the power button in the app. Once he does connect after doing all of that, the system functions perfectly.