I followed Mirage's instructions to the letter for pulling stats from my system with the USB stick. The system goes through all the motions that Mirage stated it would except for the final blue flash at the end. I've tried it several times (to see what I've been hit with recently) and no matter what I do, there is no file saved to the USB stick. I have the unit in Privacy mode so I don't know if that makes any difference. I also take out the USB stick that I have in the system for privacy mode, and use a new, empty USB drive formatted to FAT 32.
Any ideas on what is going on? Is there another method to retrieve this information?

Thanks.