New ALP will not update

[TurboDriver]

It is 10 pm and I am getting answers -- That is AWESOME Customer Support. Thanks BRD!

[Tman]

It is 10 pm and I am getting answers -- That is AWESOME Customer Support. Thanks BRD!

Tom is like having a Doctor next room ....always a fast fix.

[TurboDriver]

Turns out I had to register my ALP before I got a working update (new security from ALP). It all makes sense now and if it was mentioned somewhere I missed it. I guess it is a very recent added security feature.

I went to http://www.alpriority.com/contact/#registration put in info and was sent an email explaining about update. Downloaded update and it worked perfectly.

This company and representatives have AWESOME and TIMELY support, I am very satisfied, Thanks BRD (Tom) and ALP

[BestRadarDetectors]

Turns out I had to register my ALP before I got a working update (new security from ALP). It all makes sense now and if it was mentioned somewhere I missed it. I guess it is a very recent added security feature.

I went to http://www.alpriority.com/contact/#registration put in info and was sent an email explaining about update. Downloaded update and it worked perfectly.

This company and representatives have AWESOME and TIMELY support, I am very satisfied, Thanks BRD (Tom) and ALP

Glad you are back up and running. New procedure is to register your unit on the ALP website and once registered your serial number will be activated and you will be able to download the firmware. This only effects the main CPU firmware. We will create a new setup guide which will include this new procedure hopefully tonight sometime.