Greetings forum:

I constantly get an firmware update on my phone so I download the update and it goes through the install process but does not change the firmware. Trying to update to 5.6.3/8.8. The phone just continues to cycle the update over and over.

Current Version:
ALP Connect Version: 8.1A
Dongle Version: 1.1.6
Firmware Version: 5.5.8
PDC FW Version: 8.7
Region: North America

I tried to update via thumb drive as well and it does not take the update. I tried to reset defaults and memorize sensor. Delete the data and cache of the app to no avail. Restarted phone to no avail.

Any thoughts or recommendations or anything I missed trying?

Appreciate any and all help.