Yep, complete newb. Than said, I set it up online, downloaded the setup via the BT/phone/wifi and when that didn't work I reset the system, got out the flash drive and loaded it that way. I am not using the Control, I have been using the Android app to do everything. I also looked at the many setup posts and read Vortex's entire blog set before starting. This has to be something simple, but is eluding me...