Ford dealer messing with my alp!!!

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Originally Posted by kasher1979

I know. I took a trip this morning and still no errors so I think it's ok. But I was def. going to call them about the damage otherwise.

It cost me a lot of time and effort to pull everything out and check it and reinstall my sensors. I should send them a bill for installation labor for reinstalling. Lol

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Personally, I'd still go after them. What if there aren't any problems now but the sensors start having issues in 2 months? At that point, they'll be able to point out that in the 2 months that have elapsed since, you could have done any number of things to the sensors that could have caused the errors.

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Originally Posted by awj223

Personally, I'd still go after them. What if there aren't any problems now but the sensors start having issues in 2 months? At that point, they'll be able to point out that in the 2 months that have elapsed since, you could have done any number of things to the sensors that could have caused the errors.

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Well I really don't want to deal with the headache if there's nothing wrong. What do you think BRD?

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Originally Posted by kasher1979

Well I really don't want to deal with the headache if there's nothing wrong. What do you think BRD?

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We will still warranty the heads as long as they are not physically damaged so I would not worry about it.

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Originally Posted by kasher1979

Well I really don't want to deal with the headache if there's nothing wrong. What do you think BRD?

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Did you at least talk to the supervisor and try to get those guys in trouble?

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Originally Posted by BestRadarDetectors

We will still warranty the heads as long as they are not physically damaged so I would not worry about it.

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BRD, your alright in my book!! LOL...Thanks for all the help and support you continue to provide us even after some of us (Like me) whine a bit. :)

Update;

Today my ALP started powering off. I would turn it back on and it would stay on a while and power back off. It also seemed that when I would go into the menu or do anything it would power off almost immediately. I also got the check sensor and cables message for the 2nd time since the ford dealer incident.

Turns out I think I had a poor power connection. I have a feeling this has been getting worse all the time and may have been the cause of the error message all along

What do you guys think??

I fixed connection and it is running fine as of now. I believe what was happening is it had a poor connection so at any moment the heads may have not been getting enough power for a moment and then sent the error signal. I couldn't find another dedicated switched source in my fuse box to put everything in separate circuits. So what I did was just run my ground and hot through firewall into the engine compartment fuse box which does have an extra switched circuit.

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Originally Posted by OrlNmE

BRD, your alright in my book!! LOL...Thanks for all the help and support you continue to provide us even after some of us (Like me) whine a bit. :)

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I agree totally. He helped me ALL DAY on and off today while my alp kept powering off and I was freaking out.

I

BRD helped me resolve an issue with my alp also... Incredible customer service


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DCrolltide,

That's the best thing about ALP in the USA, and that is BRD (Tom). He is always there to help you resolve any issues you can have. His support is SUPERIOR.. if anyone buys any ALP from anywhere else they would be crazy!!

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Originally Posted by OrlNmE

DCrolltide,

That's the best thing about ALP in the USA, and that is BRD (Tom). He is always there to help you resolve any issues you can have. His support is SUPERIOR.. if anyone buys any ALP from anywhere else they would be crazy!!

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BRD has been very selective about who sells/installs the system. He'll force even Roy to do right by ALP (product & customers).