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View Full Version : Sensor disconnect, or start up errors



angrypenguin
04-21-2017, 04:01 PM
I have these random sensor issues during bootup, or something about a self test fail. It happens once in a blue moon.

Live with it or is this a cause for concern?

Danke.

BestRadarDetectors
04-21-2017, 05:45 PM
I have these random sensor issues during bootup, or something about a self test fail. It happens once in a blue moon.

Live with it or is this a cause for concern?

Danke.

Depends what the error actually is. If its an Error 2 then its just stating that there is interference and it does not necessarily mean something failed but if it tells you that the automatic sensor check failed and points you to a certain sensor than you should inspect that sensor and wiring for damage.

angrypenguin
04-21-2017, 09:50 PM
Depends what the error actually is. If its an Error 2 then its just stating that there is interference and it does not necessarily mean something failed but if it tells you that the automatic sensor check failed and points you to a certain sensor than you should inspect that sensor and wiring for damage.

Thanks. The first error was sensor 2 failed. That only happened once.

Turned it off, then back on. Attempt 2 and 3 was error 2.

Attempt 4 and onwards = fine.

Using a laser tester devices there weren't an issue once the system went to 'blue mode'. Thoughts? Thanks!

BestRadarDetectors
04-21-2017, 09:52 PM
Lots of things can cause an Error 2. Sun or even parking close to an obstacle.

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angrypenguin
04-22-2017, 09:06 AM
Lots of things can cause an Error 2. Sun or even parking close to an obstacle.

Sent from my SM-G935T using Tapatalk

Thanks - neither case was relevant in my scenario though. Vehicle was sitting in the driveway (shade), and there wasn't anything close to it (the closest wall was maybe 6 feet away). Oh well, I'll ignore it for now.

Is it common to get a sensor failure or is a one off usually not a big deal? Thx!

dinkydi
04-22-2017, 05:18 PM
just a guess could it be the cpu by any chance, is there a way to hard reset the cpu, or have u found a faulty sensor, one of our oz guys has got the same error 2 started yesterday when he got hit with Polis, ive also had strange things after being hit by Polis,may be the cpu gets its self mixed up, hes,s also checking things out

beingaware
04-22-2017, 08:42 PM
Mine started to play up Friday as well.


Alp connect app dropped out, restarted it then 30 seconds later I got a Poliscan false.

After that it was fine until Saturday when it's just constantly freaking out about VPS and Traffic Obs.

I assume one of my rear heads is failing but damn it's a PITA to get to the wiring to do an isolation test to confirm which one.


5655

5656

5657

dinkydi
04-22-2017, 10:58 PM
is the self test on start up suppose to check all things for a 100% to be operational, there,s gotta be a better way for fault finding instead of having to Digg all the wiring out which can be very expensive costs, BA have u tested with ur gun to see if all 4 heads respond when u have the blue car in defense mode, i get that traffic observer as well but dont know what triggers it

winterbrew
04-23-2017, 04:34 AM
Have you tried it on 5.3.3 firmware which was released yesterday ?

Looks like a bit of a bug fix release, but definately sounds like a failing sensor

BestRadarDetectors
04-23-2017, 09:50 AM
just a guess could it be the cpu by any chance, is there a way to hard reset the cpu, or have u found a faulty sensor, one of our oz guys has got the same error 2 started yesterday when he got hit with Polis, ive also had strange things after being hit by Polis,may be the cpu gets its self mixed up, hes,s also checking things out

Doubtful. Hit the stats button after you get an error and it will pinpoint which sensor is causing the error.

dinkydi
04-23-2017, 04:04 PM
ah ah that's good to know, would that also show a faulty connection say in the wiring as well as a faulty sensor

BestRadarDetectors
04-23-2017, 04:19 PM
ah ah that's good to know, would that also show a faulty connection say in the wiring as well as a faulty sensor
It will only tell you which port is showing a fault and you will have to check the wiring and sensor connected to that port.

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dinkydi
04-23-2017, 04:38 PM
ok the good old ohm's meter ;)

beingaware
04-23-2017, 08:39 PM
Doubtful. Hit the stats button after you get an error and it will pinpoint which sensor is causing the error.

Hah really?

That's actually helpful as I have my wiring noted down. :)

So hit system stats in the app?

dinkydi
04-24-2017, 03:40 AM
lets know how u go

beingaware
04-26-2017, 12:52 AM
App didn't show it. Hah

Head finally died 100%
Was able to check for parking alerts on each head until I located the offending sensor.

Looks to be one of my original heads, wonder if I should warranty it or just smash it for science? :)




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dinkydi
04-26-2017, 06:53 PM
u sure, i had a head that parking sensor didnt work, when tested with tester not a gun it worked fine, when blue car was active

BestRadarDetectors
04-26-2017, 07:30 PM
App didn't show it. Hah

Head finally died 100%
Was able to check for parking alerts on each head until I located the offending sensor.

Looks to be one of my original heads, wonder if I should warranty it or just smash it for science? :)




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Before you smash it better check and make sure parking was enabled in your settings on all sensors.

beingaware
04-26-2017, 08:19 PM
Before you smash it better check and make sure parking was enabled in your settings on all sensors.

That it was. :)

I use them as backup to my cars parking system.

Unplugged the suspect head and my error 2s went away.

Our warranty laws in Australia are such that Sellers in Australia have to replace defective parts even 5 years later.

Apple and HP got nailed for breaching this 2 years ago and have since been very proactive on repairs.

dinkydi
04-27-2017, 02:20 AM
Geez I didn't, know that

beingaware
04-27-2017, 05:27 PM
Geez I didn't, know that

Yep, most shops will honour it too.
Otherwise remind them of the ACCC laws re faulty products.

Eitherway, caught up with dragons yesterday and we discovered it's one of my new heads.
So warranty time. :)

Cheers for your help Dragons.

melbVt
04-27-2017, 08:13 PM
That it was. :)

I use them as backup to my cars parking system.

Unplugged the suspect head and my error 2s went away.

Our warranty laws in Australia are such that Sellers in Australia have to replace defective parts even 5 years later.

Apple and HP got nailed for breaching this 2 years ago and have since been very proactive on repairs.

Somebody remind Tim & Josh then, I've had 4 heads fail 1 cpu and the CPU was under warranty and they won't cover heads after 2 years, Plain RUDENESS of DCG!
If 1 ALP head dies each season it becomes an expensive game

BestRadarDetectors
04-27-2017, 08:37 PM
Somebody remind Tim & Josh then, I've had 4 heads fail 1 cpu and the CPU was under warranty and they won't cover heads after 2 years, Plain RUDENESS of DCG!
If 1 ALP head dies each season it becomes an expensive game

Do they not offer a reduced price replacement after 2 year warranty expires?

beingaware
04-27-2017, 09:02 PM
Do they not offer a reduced price replacement after 2 year warranty expires?

Falls under this law in Australia: https://www.accc.gov.au/business/treating-customers-fairly/consumers-rights-obligations

Which ties to this sub law: https://www.accc.gov.au/business/treating-customers-fairly/offering-warranties/warranties-against-defects

By our law, he is entitled to the unit being replaced even 3 years after warranty expires at no charge as long as the fault wasn't caused by improper use or damage.

I haven't had any issues with Tim providing warranty replacement but I do have a good relationship with him.

beingaware
04-27-2017, 09:10 PM
Somebody remind Tim & Josh then, I've had 4 heads fail 1 cpu and the CPU was under warranty and they won't cover heads after 2 years, Plain RUDENESS of DCG!
If 1 ALP head dies each season it becomes an expensive game

Where are your heads installed?

dinkydi
04-28-2017, 03:16 AM
if thats the Law here in OZ ,Tim should be aware of this irrespective of whether or not, he should not differentiate , but i've always found Tim very helpful, but he has his moments like us all :D

dinkydi
04-28-2017, 03:34 AM
Where are your heads installed?

yep interesting , very high failure rate for all the heads and cpu,

sfpd
05-03-2017, 11:13 PM
I got my first 'Error 2' notification on Monday. The system repeats "Error 2 - Check cables or defective sensor" over and over again until I want to shoot myself (let it repeat itself about 20 times just to see if it would finally shut up). Doesn't seem like there is any way to mute the error other that turning the volume off to the phone all together or powering off the ALP altogether. I power cycled twice to no avail, but on the third power cycle the ALP booted up normally. Didn't happen at all yesterday or on my drive to work today, but happened again on my drive home today. Again, had to power cycle 3-4 times before I could get the system to boot up normally.

Is this the behavior others are experiencing as well? Why would the system repeat the error continually instead of just saying it once like it does with other errors?

BestRadarDetectors
05-04-2017, 08:18 AM
I got my first 'Error 2' notification on Monday. The system repeats "Error 2 - Check cables or defective sensor" over and over again until I want to shoot myself (let it repeat itself about 20 times just to see if it would finally shut up). Doesn't seem like there is any way to mute the error other that turning the volume off to the phone all together or powering off the ALP altogether. I power cycled twice to no avail, but on the third power cycle the ALP booted up normally. Didn't happen at all yesterday or on my drive to work today, but happened again on my drive home today. Again, had to power cycle 3-4 times before I could get the system to boot up normally.

Is this the behavior others are experiencing as well? Why would the system repeat the error continually instead of just saying it once like it does with other errors?
Error 2 is an interference error and it indicates that a sensor is currently compromised and will alert until the condition is cleared. Bright direct Sun, Being trailed by cars with Laser Guidance Systems, etc. Can all trigger it. We're you in the same spot with same conditions when it triggered?



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melbVt
05-25-2017, 07:58 PM
Where are your heads installed?

Front Under each headlight and one center,
Rear Two either side number plate
sorry late reply