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  1. #1
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    Update Firmware issue

    Greetings forum:

    I constantly get an firmware update on my phone so I download the update and it goes through the install process but does not change the firmware. Trying to update to 5.6.3/8.8. The phone just continues to cycle the update over and over.

    Current Version:
    ALP Connect Version: 8.1A
    Dongle Version: 1.1.6
    Firmware Version: 5.5.8
    PDC FW Version: 8.7
    Region: North America

    I tried to update via thumb drive as well and it does not take the update. I tried to reset defaults and memorize sensor. Delete the data and cache of the app to no avail. Restarted phone to no avail.

    Any thoughts or recommendations or anything I missed trying?

    Appreciate any and all help.

  2. #2
    Moderator winterbrew's Avatar
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    Might be worth checking out this news on alpupdate.com;

    https://www.alpupdate.com/News/1103

    I believe that @BestRadarDetectors is currently oraganising a trade-in programme for his USA customers
    Last edited by winterbrew; 08-15-2020 at 06:09 AM.
    2 x ALPriority (Quint) with STi-R+ and BT/HiFi/GPS integration | V1C (sold) | Bel RX65 S7 | 2015 Intl Redline Pro-A (sold) | Uniden R3 | Uniden LRD950 (sold) | Stalker Lidar | UltraLyte LRB | Kustom Raptor RP-1 2 x K band, 1 x Ka band antennas | Decatur Genesis-II K band |

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    prowler793 (08-15-2020)

  4. #3
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    Thank you Winterbrew. I did not see this. I will reach out to @BestRadarDetectors to get the new hardware.

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    winterbrew (08-15-2020)

  6. #4
    Senior Member RedRocket's Avatar
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    Quote Originally Posted by prowler793 View Post
    Greetings forum:

    I constantly get an firmware update on my phone so I download the update and it goes through the install process but does not change the firmware. Trying to update to 5.6.3/8.8. The phone just continues to cycle the update over and over.

    Any thoughts or recommendations or anything I missed trying?

    Appreciate any and all help.
    Is your Control Box an older serial # from June/July 2015 ?

  7. #5
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    Mine is from 2013. I find that I can't update past 5.5.8. Is there an upgrade discount to get a new unit? I live in SC now and I only see KA band.
    Last edited by hitechrr; 09-03-2020 at 07:55 PM.

  8. #6
    Senior Member BestRadarDetectors's Avatar
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    Quote Originally Posted by hitechrr View Post
    Mine is from 2013. I find that I can't update past 5.5.8. Is there an upgrade discount to get a new unit? I live in SC now and I only see KA band.
    If you are in the US your system was purchased from a US dealer you can follow the following link. Your unit needs to be upgraded.

    https://www.alpriorityusa.com/AL-Pri...4-Upgrade.html

    Sent from my SM-G988U1 using Tapatalk
    Last edited by BestRadarDetectors; 09-04-2020 at 05:46 AM.
    Need Help Choosing a Radar Detector for your needs? Visit our website: http://www.bestradardetectors.net, Send us a PM or call us at 1-888-229-7594
    Before looking at an Escort Radar Detector you should really check out Uniden Detectors.. Uniden R1 & R3 are the best performing radar detectors for the money.

  9. #7
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    So I assume if we have an older control box there will never again be any updates?

    How do we know for sure if our control box is older? When I go to the alpupdate.com to download the firmware upgrade it says I need a 7-digit serial number. Mine is 6 digits.

  10. #8
    Senior Member RedRocket's Avatar
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    Quote Originally Posted by RadarNinja View Post
    So I assume if we have an older control box there will never again be any updates?

    How do we know for sure if our control box is older? When I go to the alpupdate.com to download the firmware upgrade it says I need a 7-digit serial number. Mine is 6 digits.
    If you still have your original boxes they have the Mfg'd date on a Label on the box. (the Sensor boxes have a 6-digit number, the Control Box has a 7-digit number & that's the one to use.)
    Last edited by RedRocket; 09-05-2020 at 09:12 PM.

  11. #9
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    @RedRocket Ah, I found out what happened. So I don't have to tear apart my car, I had the serial number stored electronically with the "U". The textbox on alpupdate only allows 7 characters. With the "U" my serial number is 8 characters. So when I pasted the serial number into the textbox, the textbox truncated the last digit. That's why it wasn't working.

    I don't have the packaging box because it was a warranty replacement thus I don't know the manufacture date. I got the warranty replacement mid-2016 and once I got the serial number entered correctly alpupdate let me download. It appears to be working after the update, so I'm assuming I don't have one of the older models. Thanks.

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    RedRocket (09-17-2020)

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